Billing

Overview. Products

Click Billing → Overview to go to Products page. On Products page you can see all your purchased or trial products.

The following information is available:

  • Server licenses — displays the number of servers activated within each product.
  • Paid until — a date of the next payment.

The following actions are available for each product:

  • Add more licenses — click Add more licenses and you will be redirected to Product Purchase page.
  • Manage product — click _ Manage product_ button to go to Product Activation Keys page and manage a product.
  • Unsubscribe —  click Unsubscribe to cancel a product subscription. Confirm the action in the popup or click Cancel to close it.

Invoices

Go to Billing → Invoices to get all information about all your invoices.

There are two tables Paid Invoices and Unpaid Invoices.

Unpaid Invoices Table

The table contains the followings columns:

  • Date — invoice issue date.
  • Invoice Number — unique invoice number.
  • Amount total — a total amount you have to pay.
  • Amount due — unpaid part which a user has to pay off.
  • Status — invoice billing status:
    • Outstanding — not paid yet.
  • Actions — the following actions are available:
    • View invoice — click the eye icon to view invoice in-details. It opens in a new popup.
    • Download invoice — click download icon to download an invoice.

A total amount to be paid for all outstanding invoices and a due date are displayed under the Unpaid Invoices table. To pay total due, click Pay Now button. Select payment method popup opens. Available payment methods are PayPal and Credit or Debit Card. Click the desired method and proceed with the instructions on the screen.

Paid Invoices Table

The table contains the followings columns:

  • Date — invoice issue date.
  • Invoice Number — unique invoice number.
  • Amount total — a total amount you have already paid.
  • Status — invoice billing status:
    • Paid — an invoice has already been paid.
  • Actions — the following actions are available:
    • View invoice — click the eye icon to view invoice in-details. It opens in a new popup.
    • Download invoice — click download icon to download an invoice. Search in the invoice list by a specific query. Type a search query in the search field to show specific invoices.

Direct Pay via PayPal

The direct pay via PayPal is available only for paying debts. To pay invoices under a customer, follow the next steps:

  1. Go to Billing → Invoices

  2. Click PAY NOW

    • If the selected payment method is not chosen, you’ll see the dialog with the direct link for payment

    • If the selected payment method is chosen, you'll see the dialog for making payment

    • In this dialog, you could select CHANGE PAYMENT METHOD and see the direct link for payment

  3. After choosing the direct payment option you'll be redirected to the PayPal page